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IT Support Technician Application

Introduction

This assessment evaluates your individual, unassisted technical capabilities and understand your professional match with our company.

The use of any AI tools for any part of your answers is strictly forbidden and if a single portion of your submission or answer is detected as AI-generated, your entire application will be immediately disqualified and rejected without exception or review. Rely solely on your own technical knowledge and expertise.

Please note that this a timed assessment and you can only attempt it once. Good Luck!

About You

Full Name

Phone Number

Only numbers may be entered in this field.

Email Address

High School Name

College/Univerisity Institution Name

College/Univerisity Field of Study

GPA

Only numbers may be entered in this field.

College/Univerisity Graduating Year (Gregorian Calendar)

Only numbers may be entered in this field.

Total Year of experience

Only numbers may be entered in this field.

CV Link

Please share a publicy accessible link of your CV. If you are sharing from Google Drive or simlar platforms make sure there are no access restrictions when sharing the link.

Professional Experience Questions

Have you previously provided technical support to clients across multiple industries and various companies?

Yes No

Have you previously held a role that required frequent transportation to client sites across the city or different cities?

Yes No

Have you encountered a new technology or problem you had no prior experience with in a professional setting?

Yes No

Describe that recent situation, detail the exact steps you took to research and implement the necessary solution, and specify the company or client where this challenge occurred.

Have you previously provided training or technical explanations to clients who are elderly or generally unfamiliar with technology?

Yes No

Describe your best approach, give a specific example of a difficult technical concept you successfully explained, and state the company or client you were assisting.

Technical Skills

Please rate your skill level from 1 to 5 on Technical Support, Surveilance System(CCTV), Networking and System Administration. ( Leve blank if you don't have experience)

	1	2	3	4	5
Technical Support
Surveilance System (CCTV)
Networking
System Administration

Do you have experience configuring user emails in Microsoft Outlook?

Yes No

Do you have experience diagnosing hard drive failure or Windows OS was stuck in a boot loop and successfully recovered user data?

Yes No

Do you have experience installing and configuring Peachtree Software?

Yes No

Explain the process for setting up Peachtree in a multi-user environment and state the recent company where you performed this setup.

Do you have experience installing and configuring a network printer?

Yes No

Do you have experience installing and configuring a Security camera (CCTV)?

Yes No

Describe your process for planning a new surveillance system, including factors considered when choosing camera type, how you calculate the required storage space, and the steps to configure an event-based alarm, remote access, and state the recent company where you managed this installation.

Do you have experience configuring Wireless Networks?

Yes No

Do you have experience configuring a access control on a router?

Yes No

Do you have experience on system administration?

Yes No

What Web Application (e.g., WordPress, cPanel, ERP systems, internal tools) you have managed. Describe the day-to-day administrative tasks and a significant challenge you solved. And state the company where you managed this application.

Do you have experience installing and configuring Linux servers?

Yes No

Additional Questions

What is the salary you expect for the position you applied for?

Only numbers may be entered in this field.

Describe the skills you have that qualify you for this job. And what impacts and results you will show if you join our company?

Anything else you want to let us know?

Exit and clear survey